Shipping Policy

At Twisha Jewels, we take great care to ensure your orders are delivered safely and on time. Please review our shipping terms and conditions below.

 

 

1. Pan-India Shipping

Yes, we deliver across India.
 Shipping charges and delivery times may vary based on your location.

✅ Free Shipping on all orders above ₹999 within India.
 🚫 Cash on Delivery (COD) is available only for domestic orders above ₹999.

 

 

2. Order Processing & Delivery Timeline

  • Items that are in stock will be shipped within 5 working days from the order date.

  • Orders are typically delivered within 5–7 working days, depending on your location.

  • Deliveries are made Monday to Saturday only.
     (Orders are not processed, shipped, or delivered on Sundays or national holidays.)

  • If an item is out of stock or cannot be shipped within 5 working days, our Twisha Jewels Support Team will notify you within 24 hours of receiving your order.

 

 

3. Custom Orders

Delivery time for custom or personalized jewellery varies depending on the design and complexity.
 Typically, custom orders require 20–25 working days for processing and delivery.
 Please contact us to confirm the delivery timeline for your specific custom piece.

 

 

4. Order Tracking

Once your order has been shipped, you will receive a tracking link via email or WhatsApp.
 You can use this link to track your shipment and stay updated on your delivery status.

 

 

5. Delivery & Receipt

All deliveries require a signature upon receipt by a person 18 years or older.
 Please ensure someone is available at your address to receive and sign for your package to avoid delays or returns.

 

 

For any assistance with your order, please reach out to us:
  📧 jewelstwisha@gmail.com
 📱   +91-92571 13628